Frederick Maihofer

Profile image of Frederick.Maihofer
Title: 
Business Faculty
Primary Department:
 Phone: 623.935.8139
Office Hours Additional Information 
M-T-W-R-F 11:30am to 12:30pm or by appointment

Frederick.Maihofer

Education 
B.S. Marketing; MBA
Arizona State University
M.Ed.
Northern Arizona University
AAS Middle Management
Glendale Community College
Biography 

2017 - Present       Adjunct Faculty - Business/Management         

1998 – 2017           Retired: Estrella Mountain Community College Avondale, Arizona

RESIDENTIAL BUSINESS FACULTY

  • Faculty Service Area: Business/Management
  • Instructor: 
  • Accounting (ACC111-230-240-250)
  • General Business (GBS131-220-221-233)
  • Hotel Restaurant Management (HRM120-130-270)
  • Management (MGT101-175-251)
  • Marketing (MKT271): Satisfaction Surveys for cities of Avondale, Goodyear, Tolleson, AZ
  • Total Quality Management (TQM214)
  • Small Business Management (SBS214)
  • Member of the Business Advisory Board for Curriculum
  • Faculty Profession Growth Committee – Maricopa Community College District
  • Developed/taught numerous Hybrid courses
  • Past Chair of the Occupational Education Division

1976 – 1998           Wigwam Resort, Litchfield Park, Arizona

RESORT MANAGER             

  • Day-to-Day Resort Operations
  • Developed a Quality Plan for the Resort that includes: 
  1. a Vision of empowered employees through teamwork,
  2. a Service Strategy that mandates quality as defined by our customers,
  3. Performance and Behavioral Standards for staff and managers.
  • Initiated a comprehensive program of Management Training based on defined objectives  through the use of PC based software such as ManagePro, SurveyMaker and Microsoft  Office;  in-house seminars (Interaction Management); and community college classes.
  • Implemented and refined the process of “Flex-Budgeting” to measure financial performance based on the increasing or decreasing business cycles to quantitatively measure manager performance.
  • Created a series of internal surveys to measure interdepartmental customer service levels and the changing needs of the internal customer.
  • Coordinated in-depth  market  research  of  “Leisure Guests” to determine what  their perception of Resort Services,  Food  &  Beverage and Golf experiences; the reasons why Wigwam was selected;  “return and/or recommend” the Wigwam;  and what additional amenities not currently offered were desired by guests.
  • Managerial positions held to include: Resort Manager, Acting General Manager, Assistant to the General Manager and Superintendent of Services

1968 – 1970          UNITED STATES MARINE CORPS

  • Military Pay Auditor; E-5 Sergeant
  • Camp Pendleton, CA
Classes Current Teaching
Name Title Term Days Times/Dates
GBS151 View class details for Introduction to Business (GBS151)Introduction to Business SPR19 MWF 10:00am - 10:50am
JAN 14 - MAY 10
GBS205 View class details for Legal, Ethical, and Regulatory Issues in Business (GBS205)Legal, Ethical, and Regulatory Issues in Business SPR19 M 1:00pm - 3:40pm
MAR 18 - MAY 6
GBS205 View class details for Legal, Ethical, and Regulatory Issues in Business (GBS205)Legal, Ethical, and Regulatory Issues in Business SPR19 MWF 9:00am - 9:50am
JAN 14 - MAY 10
GBS221 View class details for Business Statistics (GBS221)Business Statistics SPR19 MW 5:45pm - 7:00pm
JAN 14 - MAY 10
GBS221 View class details for Business Statistics (GBS221)Business Statistics SPR19 W 1:00pm - 3:40pm
MAR 20 - MAY 8